Artificial Intelligence (AI) in Communication Tools
AI is increasingly becoming a part of our lives, literally transforming the way we live and work today. Currently, we see it at the forefront in Microsoft 365, thanks to Copilot, which is your new sidekick to boost creativity and simplify workflows, even during meetings, their preparations, and convenient debriefings afterward.
Unstoppable Momentum
There is currently enormous potential to bring AI to your workspace. Whether you work in the office or remotely, AI never sleeps, and the sooner you get to know each other, the better.
AI Explained Simply
AI is simply defined as the simulation of human intelligence by machines, especially computers. AI can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.
Our developers and graphic multi-talents have eagerly embraced various AI techniques for a year now. We have never seen this as a threat; on the contrary, it strengthens and makes our organization (and clients!) smarter and stronger if handled correctly and rationally.
Rule-Based AI
This tool operates based on a set of predefined rules and logic. This type of AI is useful for solving mathematical equations or drafting logical instructions. It can also be used for analyzing large datasets. Dynamic data and patterns are then recognized to identify possible fraud or other irregularities and alert the appropriate authorities or individuals.
Machine Learning
Involves training a computer system to recognize patterns in data. Image and speech recognition are examples of machine learning.
Deep Learning
This is also a machine learning technique that uses layers of neural networks to process data and make decisions. A deep learning system also looks at vast amounts of data and learns from it by recognizing patterns.
Deep learning AI is used for tasks such as image and speech recognition, language processing, and making predictions and future trends based on data. It is a crucial component of the technology used in self-driving cars.
Natural Language Processing (NLP)
It enables computers to understand and interpret human language. This type of AI is one of the most common, as it is used in chatbots, virtual assistants, and language conversion software. NLP is what you use when communicating with Copilot via simple instructions.
Chatbots as Pioneers
A tried and tested method, chatbots have relied on these techniques for years. However, their intelligence has made significant leaps in recent years.
Rising Popularity of Generative AI
This is another form of AI that is gaining popularity and prominently features in how Copilot operates behind the scenes. It creates new written, visual, and auditory content based on existing datasets or input from humans.
The Dominance of ChatGPT
ChatGPT is, therefore, a generative AI; in fact, that's what the letter 'G' in the name stands for. ChatGPT was founded by OpenAI, an AI research company. OpenAI started as a non-profit in 2015 and recently became owned by Microsoft.
What's in it for You?
Users can consult Copilot in any chat. Copilot can summarize up to 30 days of chat content preceding the last message in a particular chat. Copilot uses only the single chat thread as source content for responses and cannot refer to other chats or data types (e.g., meeting transcripts, email messages, and files). Users can interact with Copilot by selecting pre-written prompts or writing their own questions. Answers include clickable source citations that lead users to the relevant source content used. Conversations with Copilot take place in a sidebar where users can copy and paste at will. Copilot conversations are always ephemeral and disappear after the sidebar is closed.